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No. You can check out as a guest. An account just keeps your orders in one place.

Signed in, open My orders. As a guest, use Track an order with the order number you were given after checkout. For a food order, use the link in your email.

Open the order and choose Report a problem. It is available once an order has been paid for, for guests as well as account holders, and our team reviews every report.

Through Paystack at checkout. If you have a code from a financing partner you can use buy now, pay later instead.

A financier gives you a code with a credit limit. Enter it at checkout and the order comes off that balance. See our finance partners.

A short code shown on your order. Give it to the rider only when you have your order in your hands. The order is marked delivered when they enter it.

Where a seller offers pickup, you get a pickup code. Show it to the seller when you collect.

Kitchens are not on the app, so our team confirms your order with the kitchen first. You are asked to agree and pay only after it is confirmed, and the link we send you must be opened and agreed within 2 hours; once you have agreed, it stays active until you pay. If it runs out first, our team can send a fresh one.

Yes. Each dish has a special request box, and the order has a note for the whole order. The kitchen sees them, but cannot promise every request.